Frequently Asked Questions
There are no specific requirements as such because the application is cloud-based. However, an 8GB RAM and 2 core i3 or above processer is recommended for better user experience. The application can run on iMAC, Desktop, iPAD, etc. A laser jet printer with wireless connectivity and a good printing speed would be ideal.
This is a web application and will run on any latest browser. We strongly recommend using Google Chrome browser to run this application.
Preferably above 10 Mbps broadband connection.
While using the application, you can share a link with the patient through WhatsApp/e-Mail and the patient can fill the form while he/she is waiting for his/her consultation with thedoctor/counsellor.
1. Super Admin/Doctor
2. Doctor
3. Front Desk
4. Clinic Manager
5. Therapist
6. Pharmacist
7. Counsellor
8. Accountant
9. Marketing Manager
Clinic Manager:
Patient Appointments – All
Patient Consultation – All
Patient Procedures – No patient image access
Patients Follow up – All
Patient Enquiries – All
Patient Feedback – All
Clinic Employees Availability
Clinic Patient Education
Clinic Analytics
Clinic Procedures
Clinic My Beauty Plan
Clinic Feedback Forms
Clinic Cost Calculator
User Settings
Doctor
Patient Appointments – Own
Patient Consultations – Own
Patient Procedures – Access to own patient images
Patients Follow up – Own
Patient Enquiries – Own
Patient Feedback – Own
Clinic Patient Education
Clinic Cost Calculator
User Settings
Therapist
Patient Appointments – Own
Patient Consultation – Own
Patient Procedures – Access to own patient images
Patients Follow up – Own
Patient Enquiries
Patient Feedback – Own
Clinic Patient Education
Clinic Cost Calculator
User Settings
Counsellor
Patient Appointments – All
Patient Consultation – All
Patient Procedures – No access to patient images
Patients Follow up – All
Patient Enquiries – All
Patient Feedback – All
Clinic Patient Education
Clinic Cost Calculator
User Settings
Front Desk
Patient Appointments – All
Patient Consultation – All
Patient Procedures – No access to patient images
Patients Follow up
Patient Enquiries
Patient Feedback
Super Admin
Clinic Manager Access across different branches
The patient data is stored on secured cloud, a data center that maintain industry-leading access control, including video surveillance, security, access lists, and exit procedures.
Only the Super Admin will have the rights to download the data in a meaningful and readable format. In case, if you want to unsubscribe from Cliniceo™ services, you can remove all the clinic data safely.
Only the super admin will have the rights to download the data in a meaningful and readable format. In case, if you want to unsubscribe from Cliniceo™ services, you can remove all the clinic data safely.
We have a template to upload existing patient data. A template will be provided to fill the patient details and will be uploaded to export the patient details in bulk.
As of now the price band is not yet finalised, however we are committed to offer this product at very reasonable prices in India.
No. As of now, we are not providing any payment gateway. However, we have plans to integrate payment gateways in the coming releases.
As of now, the Cliniceo™ application is not connected to these third-party applications. However, we have plans to add the applications which are available for the integration in the future releases.
You can mail us at support@localhost & can reach our customer care on phone for any queries.
Your patients will certainly have a better in-clinic experience. This application has been designed by considering all the steps involved in a typical aesthetics patient’s journey like patient registration, appointment, history taking, consultation, prescription, sharing of patient education material, understanding the procedure before making a decision, pre & post-procedural care, feedback, follow-up, loyalty benefits, etc.
As of now, the application is not GST ready, however the future releases will have the same.
In this release, the feature is restricted. Our future releases will have the same.
It can be shared through WhatsApp. The Cliniceo™ user should be logged in to WhatsApp Web in order to share the patient education material to the patient’s WhatsApp number.
Yes. Please register with the clinic eMail ID that the clinic wants to share the patient education material from.
Your clinic will become virtually paperless as you will be able to share all the formats like Invoice, Prescriptions, Pre-Post Procedure Care, Product Brochures, etc. on WhatsApp and eMail.
Our policy is to be as transparent as possible with our customers so you will not have any other extra/hidden cost. By purchasing one license you can have unlimited number of users, patients, images, documents uploaded in your account. However, if you are using it for any other location or branch a separate license(s) need to be purchased.
